Frequently Asked Questions
Everything you need to know about shopping with Mavi Jeans.
What is the standard shipping time for orders?
Standard shipping typically takes 3 to 7 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges can be processed for different sizes or colors of the same style, subject to availability.
How do I find the right fit for Mavi jeans?
Our website features a comprehensive Size Guide on every product page. We provide detailed measurements for waist, hip, and inseam, along with fit descriptions ranging from skinny to relaxed.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for interest-free installments.
How should I care for my denim to ensure it lasts?
To preserve the color and fit of your Mavi jeans, we recommend washing them inside out in cold water with similar colors. Avoid tumble drying; instead, hang or lay them flat to dry.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. For other regions, please check our localized international sites for availability and shipping rates.